Frequently Asked Questions

Everything you need to know about your FlavCity style journey.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination.

How do I process a return or exchange?

We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached. Simply visit our returns portal to start the process.

How can I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are at our core. We use premium, ethically sourced fabrics and partner with manufacturers who adhere to strict fair-labor practices and environmental standards.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.